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Terms of Use

By using our site, you are agreeing to comply with and be bound by the following Terms. Please review the following Terms carefully. If you do not agree to these terms, you should not use this site. Throughout the Terms, Privacy Policy and Disclaimer, the terms "us" or "we" or "our" refers to, the owner of this Web site. The term "you" refers to the user or viewer of our Web Site.

Acceptance of Agreement.
You agree to the Terms ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understandings with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. This Agreement may be amended at any time by us from time to time without specific notice to you. The latest Agreement will be posted on the Site, and you should review this Agreement prior to using the Site.

You will be asked to agree to the principles outlined below before undertaking online services with us:

  • You agree that you are 18 years of age or older for using the counselling services on this website.
  • You agree to supply only true information on the forms, and you agree in particular to supply your true email address. You agree not to deliberately omit significant information.
  • You agree that we may choose not to work with you via the internet or otherwise. This decision would be at our discretion and we would not have to explain this to you. You agree that either of us may discontinue our relationship at any time.
  • You agree that we will make 'best effort' to set your appointments at your chosen time but this cannot be guaranteed with precision.
  • You agree that you are seeking services specifically for your personal well being, and not in connection with any research project either for publication or for private use.
  • You agree that our service will be provided by various listeners who will vary in capacity, ability and professionalism. It is your responsibility to select a listener with whom you feel comfortable with.
  • You agree that we do not provide a 24-hour emergency service. You agree to identify appropriate services in your local area which will be able to provide emergency assistance, should it be required.
  • You agree that we will not be held responsible for direct or consequential loss due to internet service failures or computer malfunction.
  • You agree that we will not provide medical advice, counselling advice, or any other advice, professional or otherwise for the listening therapy.
  • You agree to have considered alternatives to us, some of which include face-to-face counselling, speaking with a friend or family member, or doing nothing.
  • You agree that our type of service is very new, still relatively young and as a result less well-researched than other delivery modalities.
  • You agree there is no warranty as to the effectiveness of the service we provide, either expressed or implied.
This agreement shall be construed and governed in all respects in accordance with the laws of England and Wales and any dispute or differences in relation to this agreement shall be subject to the exclusive jurisdiction of the English Courts.

 
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